Dear valued customer,
We are pleased to announce that Quadrant EPP will implement One Central European Service Center as of January 1, 2016.
Key motivation is to improve the service to our European customers by supplying all Quadrant EPP products from one single warehouse location.
You will be able to order all products from our new central service center in future:
- Polyethylene Plastics: TIVAR® UHMW-PE and PE 500 product families
- General Engineering Plastics: Ertalon® and Nylatron® PAs, Ertacetal® POM-C and
Ertalyte® PET product families
- Advanced Engineering Plastics: Ketron® PEEK, Duratron® PAI and PEI, Duratron® PBI,
Quadrant® PPSU and Fluorosint® PTFE product families
The location of the centralized European Service Center will be Tielt / Belgium. This means that all polyethylene products will be moved from our Vreden / Germany warehouse location to the new European Service Center in Tielt by end of 2015.
For placing orders there will be no change. All of our customers can continue to place orders with their established Inside Sales contacts and Quadrant locations in Europe.
The Quadrant EPP Vreden / Germany manufacturing location will continue to produce all TIVAR® and PE 500 compression molded and ram-extruded products. Investments in two manufacturing lines for especially thinner sheet TIVAR® have been installed there in the last 3 years increasing the capacity significantly.
In addition, the Quadrant EPP Vreden / Germany site will be further developed into Centers of Excellence for our MediTECH® and Linings business honoring the development and growth in these two market segments over the past years. Shipments for these two business lines will continue to be executed from Vreden / Germany.
We are confident that having one European Service Center represents a significant step forward, allowing for combined shipments of all our product lines in future. This has been a major desire of our customers and ourselves in recent years to improve service.
We will communicate further details within the upcoming months to make this transition as smooth as possible.
Point of contact for you in case of questions and requests are Mr. Danny Verbeke, Inside Sales Manager Europe, and his team.
Stefan Willing Danny Verbeke
Commercial Director Europe Inside Sales Manager Europe